1. Preamble
These General Terms and Conditions (hereinafter GTC) apply to the purchase in the online store shotee.com, which is operated Radim Novák, ID: 73445941, registered office Heldova 2802/5, 30100 Plzeň. These Terms govern the relationship between the buyer and seller in the sale of goods between Radim Novák, ID: 73445941, registered office Heldova 2802/5, 30100 Plzeň (hereinafter referred to as "Seller") and its business partners (hereinafter referred to as "Buyer"). All contractual relations are concluded in accordance with the laws of the Czech Republic. Buyer placing an order confirms that he is familiar with these terms and conditions, which form an integral part of the complaints procedure, and agrees with them. These terms and conditions are adequately buyer before placing the order and has the opportunity to become acquainted with them.

2. Definition
Seller fulfills delivery of the goods upon delivery of the goods to the buyer, or handing over the goods to the first carrier, it also passes to the Buyer the risk of damage to věci.Dostupnost product is always stated in the detail of this product. Delivery time depends on product availability, payment terms and delivery conditions, up to a maximum of 30 days. Normally we ship goods within 10 working days after the payment of the full amount of the purchase price. The final delivery date is always stated in the email confirming the order. Delivery does not include installation zboží.Společně purchased the consignment Buyer will receive a tax receipt / invoice. As part of the efficiency of the delivery of goods to the Seller reserves the right to send goods to the Buyer in more supplies, the cost of postage paid by the buyer only for the first delivery. Delivery time begins with the goods that will be paid by Buyer upon receipt, ie. Cash on delivery, on the date of the conclusion of a valid purchase contract in accordance with Article IV. these GTC. In the event that the buyer has chosen a different variant of payment than payment for goods upon receipt, delivery period shall begin until full payment of the purchase price, ie. The appropriate amount is credited to the account of the Seller. The Seller accepts the following shipping Policy: In case of exchange of goods within 14 days from the purchase of goods are charged to the Buyer the cost of postage, at each individual sending the goods towards the Buyer. In the case of returning the goods by the Buyer to the Seller within 14 days of paid postage costs Seller.

3. The warranty and service
When selling consumer goods, the warranty period is 24 months; in the case of sale of food,
the warranty period is eight days, with sales of feed three weeks and selling animals for six weeks. If the sold item, its packaging or directions attached thereto indicated in accordance with special regulations limit the use case ends warranty period has expired. The warranty does not cover wear and tear caused by normal use. For items sold at a lower price, the warranty does not cover defects, for which the lower price agreed. In the case of used goods, the seller does not bear liability for defects caused by use or wear and tear, which had while goods takeover. To exercise the warranty repair is required to submit cost document (bill, invoice, contract of lease), respectively. warranty card. In case of sending goods dealers must be packed for transport of goods in such a way as to avoid damage during shipping. Buyer Seller does customer service.

4th Complaints procedure
In case that during the warranty period defect occurs, the Buyer, depending on the nature
this defect during the warranty the following rights:
in the case of removable defects:
a.) the right to free, fair and timely removal of defects
b.) the right to exchange defective goods or defective parts, if it is not due to the nature of the defect
disproportionate
c.) in the case of impossibility to those described in paragraphs a.) and b.) has the right to a reasonable discount on the purchase price or withdraw from the contract
in the case of irremovable defects:
a.) the right to exchange defective goods or to withdraw from the contract in case of defects can be removed if the buyer can not for the repeated occurrence of the defect after repair (ie. the goods were already 3x a claim for the same defect) or for a greater number
defects thing properly use
a.) the right to exchange defective goods or to withdraw from the contract in the case of other irremovable defects and is not required if the consumer exchange things:
a.) the right to a reasonable discount on the purchase price or withdraw from the contract
A complaint can be filed with the Purchaser, in all its premises.

Complaints shall not apply to:

If a defect is created or damage demonstrably incorrect use, contrary
with instructions for use or other improper conduct Kupujícíhoprokazatelných tampering goods
to defects caused by normal wear and household goods with the deadline under special use he legislation, if such a claim is applied after this deadline due to defects caused by natural disasters

5. Termination of Agreement
Due to the nature of the conclusion of the purchase contract means of distance communication, the Buyer, who is a consumer right to withdraw from this Agreement without penalty within 14 days from receipt of goods. The buyer, who is a consumer right to withdraw from the Contract in accordance with provisions. § 53 par. 7 and 8 of the Act no. 40/164 Coll., The Civil Code, as amended. The above does not apply to the buyer, who is an entrepreneur and purchase agreement in connection with its business activities. In the case of the aforementioned withdrawal will be sent to the Seller the purchase price to the bank account of the Buyer, which for this purpose the buyer communicate. Seller has the right to terminate the Contract if the Buyer fails to pay the full amount of the marten price within 30 days from the date of conclusion of the purchase contract.

6. Final Provisions
Buyer Seller enable fulfillment of obligations in accordance with the Offer / Contract, which will make all necessary assistance. Buyer agrees to pay all costs incurred rodávajícímu sending out reminders and recovery costs of any claims. Buyer acknowledges that Seller is entitled to assign its claim under the Contract to a third party. Buyer shall inform the Seller about changing their identity, and no later than 5 working days from the date of such change occurs. The Parties undertake to make every effort to settle any dispute arising from the Contract and / or GTC or in connection with them. The mutual contractual relationship between the parties is governed by the laws of the Czech Republic, especially Act no. 40/1964 Coll., The Civil Code, as amended. For the purposes of contracting with an international element in accordance with this Article. III. Regulation no. 593/2008 on the law applicable to contractual obligations, adopted by the European Parliament and the Council of the European Union on 17 June 2008 (hereinafter the "Rome I") that have chosen the law applicable to the purchase agreement and these Terms Czech law, and to excluding the use of "United Nations Convention on Contracts for the international Sale of Goods". This option does not affect the Article. VI Rome I, relating to consumer contracts. In the event that any provision of the Contract and / or GTC is or becomes or is found invalid or unenforceable, it will not affect (to the fullest extent permitted by law) the validity and enforceability of the remaining provisions of the Contract and / or GTC. Parties in such cases to replace the invalid or unenforceable provision valid and enforceable, which will be equal to the fullest extent permissible and legislation meaning and effect, as was the intention of the provision to be replaced. The legal caution that parties declare contracting for cases with an international element to any cases of disputes (with the exception of disputes for which exclusive jurisdiction of an arbitrator and / or in connection with them) or for cases in which there was a final court decision found that there is given the power arbitrator under this clause, in accordance with Art. 23 of Council Regulation (EC) no. 44/2001 of 22 December 2000 on jurisdiction and the recognition and enforcement of judgments in civil and commercial matters, negotiating exclusive jurisdiction of the municipal court to decide any future disputes under the Contract and / or GTC and / or in connection with them. Also, the Parties hereby establish all disputes in connection with the Agreement and VOP (with the exception of disputes for which exclusive jurisdiction of an arbitrator and / or in connection with them) exclusive jurisdiction of the Municipal Court. These GTC come into effect on January 1, 2015 and are available at the website of the Seller. These GTC Seller is entitled to change at any time. VOP then cease to be valid and effective on the effective date VOP later.

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Overhead transport

Overhead transport

Inadequate or reclaimed goods can be transported back to us. All you have to do is to book the return transport.

Loyalty program

Loyalty program

With us you get for each purchase discount loyalty points which you can use for your next purchase.